Winston-Salem, nc,, April 13, 2025 / Prnewswire / – Piedmont Advantage Credit Union (PACU) is proud to announce the promotion of Robert Payne To the Head of Technology (CTO), marking an important step in a distinguished career covering more than 30 years in the field of technology.
Payne is main vice-president of PACU information technologies for more than a decade, leading with a vision to ensure that technology works and works more intelligently to make financial services easier, safer and more transparent for members and employees.
“Technology should feel effortlessly for the people who count, our members and our employees,” said Payne. “In my new role, I can’t wait to appropriate on this basis and conduct strategic technological decisions that add real and measurable value.”
Payne holds a baccalaureate with computer security sciences (now called cybersecurity) of University of eastern Kentucky In Richmond, Ky.and is certified in ISO / IEC 20000The international standard for the management of IT services. His approach to leadership mixes technical expertise with an in -depth understanding of the way technology shapes members’ experiences and internal operations.
As CTO, Payne will align Pacu’s technological infrastructure with its long -term strategic objectives. His priorities include:
- Fortify cybersecurity, recognizing that confidence is the foundation of all member relationships.
- Improve digital experiences to ensure that members can be in bank at any time, anywhere transparent.
- Invest in automation and AI to increase operational efficiency and allow staff to focus more on the financial well-being of members.
- Ensure resilience and scalability to support the continuous growth of Pacu.
“Robert has a clear vision of the way technology can allow innovation and preserve human connections that make our credit cooperative so unique,” said the president and chief executive officer of Pacu, Dion Williams. “His leadership has played a decisive role in creating a technological strategy that puts our members first and allows our employees to serve with confidence and ease. As a CTO, he will continue to guide us towards a safer, effective and focused future.”
Although artificial intelligence and automation are key areas of interest, Payne emphasizes that technology at Pacu will always serve people, not replace them. “No technology can reproduce the relationships, confidence and the feeling of belonging that defines that we are,” he said. “It’s invaluable, and it will always be our priority.”
About Piedmont Advantage Credit Union
Whose head office Winston-Salem, ncAnd founded in 1949 to meet the financial needs of Credit Aviation and Piedmont Aviation and Piedmont employees, Piedmont Advantage Credit Union has grown to serve the owners, who live, work, love, frequent a school or operate a company in one of the six counties in which it serves in North Carolina Or who are employed by one of its many employer companies. These six counties are Davie,, Forsymia,, Guilford,, Redell,, Mecklenburg And Rockingham. A non -profit cooperative financial institution, Piedmont Advantage, always has a strong presence in aviation with its six branches and 10 automatic ticket distributors throughout the service region.
Source Piedmont Advantage Credit Union
