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Oracle The federal electronic health file experienced a national breakdown on Tuesday, confirmed the Department of Veterans Combators at CNBC.
The agency said that “all users” of the Federal DSE of the company, including the VA, the Ministry of Defense, the American Coast Guard and the National Oceanic and Atmospheric Administration, were affected. Six medical centers VA, 26 community clinics and the sites are distant have experienced disturbances, the agency said.
“The medical facilities will follow the standard emergency procedures during the breakdown to ensure continuity of care for veterans,” said a spokesperson in a statement on Thursday.
An electronic health file, or a DSE, is a digital version of the medical history of a patient updated by doctors and nurses. It is crucial software within the American health system, and breakdowns can cause serious disruption to patient care.
Oracle is one of the largest DSE suppliers thanks to $ 28 billion Acquisition of the giant of medical records Care in 2022.
The federal DSE of the company initially began to encounter problems around 8:37 am in the east on Tuesday, said the VA. Users have indicated that the software has frozen and that they could not access applications. Access was restored and erased at 2:05 p.m. Eastern that day after Oracle restarted the system.
Oracle conducts an investigation to determine what caused the breakdown, said the VA. Oracle did not immediately respond to the request for CNBC comments.
The breakdown marks the latest oracle trip in a thorny DSE deployment of several years with the VA, which has been spoiled by patient safety problems. The agency launched a strategic review to identify in 2021, before the acquisition of Oracle, and it temporarily interrupted deployment software in 2023.
Four installations go to Michigan should deploy the Federal DSE of Oracle in 2026.
In October, Oracle revealed A brand new DSE Equipped with fresh clouds and artificial intelligence. The early adoption program for the software begins this year, although it is not clear if the go plans to use it.
Oracle is expected to publish the third quarter benefit for the year 2025 on Monday.
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