General Affairs
December 26, 2024
The Cannata Report, a news organization covering the independent reseller channel in the office technology sector, has released its 2025 Watch List, highlighting the trends it will be watching in the new year.
Office technology trends that will shake things up in 2025, according to the Cannata report, include:
Artificial Intelligence Revolution: Independent dealerships are beginning to leverage artificial intelligence (AI) in their organizations for sales, service, data analysis, business intelligence and improved communication.
The Cloud: The Cloud has become a transformative force in the office technology industry, driving innovation and operational efficiencies for office technology resellers and end users.
Cybersecurity: For office automation resellers offering managed IT, cybersecurity has become an essential complement and a customer expectation.
Digital Transformation (DX): Digital transformation remains a trend to watch, given its enormous sales and marketing potential.
IoT (Internet of Things): One example of how IoT is making a difference is IoT-enabled devices that offer data-driven insights, remote diagnostics, and predictive maintenance to help businesses increase productivity and reduce downtime.
Hiring and Retention: Office technology dealers who participated in the Cannata Report’s 2024 Annual Dealer Survey identified hiring and retention as one of their biggest challenges.
Manufacturing Partnerships: The most important partnerships in the office industry include Ricoh and Toshiba, announced in 2023, and Konica Minolta and Fujifilm Business Innovation, announced in July 2024. And let’s not forget Xerox and Fujifilm, Sharp and Fujifilm, and Katun and Fujifilm. , as well as the long-standing partnership between Canon and HP.
Mega Office Technology resellers continue to grow: DEX Imaging, Marco, Pacific Office Automation, Flex Technology Group, Visual Edge It, UBEO Business Services and other members of this elite pantheon are not backing down.
Production Printing and Industrial Printing on the Rise: Cannata Report founder Frank G. Cannata has been preaching the gospel of production printing and industrial printing for years.
Textile printing: Notable companies in this segment include EFI with its Reggiani machines, Epson with its Monna Lisa direct-to-fabric printer, HP with its Indigo digital presses and Konica Minolta. Cannata Report founder Frank G. Cannata writes about the untapped opportunity in textile printing for office equipment retailers in the December 2024/January 2025 year-end issue.
The Cannata Report is the leading intelligence resource for the document imaging industry in the office technology sector, covering a range of topics including managed IT solutions, managed print services, digital transformation, cybersecurity , cloud communications, network security, production printing, services and supplies, vendor financing, mergers and acquisitions, and more. Written specifically for The Cannata Report independent retailer chain, founded in 1982.
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