While networks become more complex and cybersecurity needs more sophisticated, the company turns to dedicated MNS suppliers, indicates the ISG Provider Lens ™ report
London, February 21, 2025– (Business thread) – Companies across Europe are increasingly turning to network service providers managed to advance their digital processing programs, according to a new research report published today by Information Services Group (Isg) (Nasdaq: III), a global technology research and research on AI technology.
The report on network services managed by Europe of the ISG Lens ™ Lens ™ Managed Network Report for Europe is looking for companies looking for managed network service providers (MNS) to help them approach the growing complexity of infrastructure Modern ICT and the growing threat of cyber attacks, often because they lack internal skills to internal skills to manage their networks.
The progress in progress in digital infrastructure has stimulated a greater request for MNS and network offers as a service (NAAS), accelerated by new technologies such as AI and Genai, which require specialized expertise. Distributed applications and hybrid operating environments – where workloads and data reside simultaneously in on -site network, cloud and edge -on -board installations – Create additional complexity.
“Companies are based more on multi-way configurations and the migration of assets owned to the network as a service, to allow business transformation,” said Jon Harrod, partner, ISG Network Advisory. “Once they do, they find that they can reduce their IT expenses, rationalize staff and training and mitigate the risks that generally come from continuous software updates.”
The MNS encompasses a variety of services, such as planning and corporate advice, supply of fixed and mobile infrastructure to rationalize network operations, management and monitoring of remote installations, diagnosis of defects and management configuration and recovery after claim. Companies adopt a plethora of network technologies provided by MNS, to gain a competitive advantage.
Other progress in the virtualization of network functions distribute corporate workloads on mobile devices, branch and network edge. This adds complexity and stress to the internal workforce of the ICT of a company. The need to fight against such complexity is a major factor contributing to the continuous growth of the MNS, although IT environments on site and hybrid continue to be the largest segment of networks managed by MNS suppliers.
MNS cybersecurity services cover everything, from network supply, operations and management to monitoring networks. They offer robust security via firewalls, audits, data integrity measures and detection and prevention systems for sophisticated intrusions, while providing continuous software updating and specialized support management .
“Business networks must be very advanced and secure,” said Jan Erik Aase, partner and world leader, ISG Provider Lens Research. “The larger the company, the more complex and demanding its network. Malt’s mismanagement of these networks is in itself a threat of cybersecurity. This is what gives the service providers managed the advantage.”
The report also explores other trends, such as the challenges that the ISDs and Ciso of Europe are faced in the articulation of the expectations of return on investment for their ICT investments. These leaders expect managed service providers to offer technical solutions and serve strategic partners in the quantification of business impacts of their investments, as well as consultation services to align investments on the business objectives of the company .
For more information on how MNS suppliers are reporting to the challenges of the growing network complexity and more complex business customers’ requirements, see the ISG Lens ™ Film Points Briefing here.
The report on network services managed by Europe of the ISG Lens ™ supplier for Europe assesses the capacities of 33 suppliers through three quadrants: the evolution of managed network services, corporate connectivity solutions Managed (DIA, VoIP and VPN) and the network as a service (NAAS).
The report names Accenture, Colt, Deutsche Telekom, GTT and Orange Business as leaders in three quadrants each. Comcast Business, Hcltech, NTT Data, Verizon Business and Wipro are named leaders of two quadrants each. The Kyndryl and Riedel networks are named leaders in a quadrant each.
In addition, Capgemini, Computacenter and DXC technology is named Rising Stars – companies with a “promising portfolio” and “high future potential” by the definition of ISG – in one quadrant each.
In the field of customer experience, Accenture is appointed the Global ISG CX Star interpreter for 2024 among network service providers managed by companies. Accenture has obtained the highest customer satisfaction scores in the voice of the ISG of the customer survey, being part of the ISG Star of Excellence ™ programThe first quality recognition for the technology and business services industry.
The report on network services managed by ISG Lens ™ ISG Lens ™ supplier companies for Europe is available for subscribers or for a single purchase on this Web page.
About ISG Provider Lens ™ research
The ISG Provider Lens ™ Quadrant Research series is the only assessment of service providers of this type to combine empirical and data -based research and market analysis with experience and real world observations of the advisory team ISG global. Companies will find a multitude of detailed data and market analysis to help guide their selection of appropriate supply partners, while ISG advisers use reports to validate their own market knowledge and make recommendations to customers D ‘ISG company. Research currently covers suppliers offering their services worldwide, across Europe, as well as in the United States, Canada, Mexico, Brazil, the United Kingdom, France, Benelux, Germany in Germany , in Switzerland, Nordic, Australia and Singapore / Malaysia, with additional markets to additional markets to be added in the future. For more information on the search for ISG supplier objectives, please visit this Web page.
About the ISG
Isg (Nasdaq: III) is a global firm for research and technology in AI -centered technology. A trusted partner with more than 900 customers, including 75 of the 100 best companies in the world, ISG is a long -standing leader in technology and commercial services which is now at the cutting edge of AI to help organizations to carry out operational excellence and faster growth. The company, founded in 2006, is known for its owner market data, its in -depth knowledge of supplier ecosystems and the expertise of its 1,600 professionals from around the world working together to help customers maximize the value of their technological investments .
