This article is sponsored by content produced by JPMorgan Chase & Co. and presented by Montana Free Press.
Almost all areas of our life have been transformed by artificial intelligence and other emerging technologies. For small businesses, AI is no longer a fashionable word – it becomes the cornerstone of the commercial strategy.
AI tools stimulate innovation, efficiency and growth, which makes them essential to remain competitive in an increasingly digital and data -oriented world. According to Jpmorgan Chase 2025 Business Leaders Outlook SurveyA large majority (80%) of small business leaders already use or plan to implement AI. However, almost half (46%) are cautiously optimistic about its impact on their business. This year, 48% of small business owners plan to integrate AI tools, focusing on customer -oriented applications such as chatbots and customer service automation. Continuous investment in AI and technology to improve efficiency and competitiveness is a priority for this year and beyond.
Emerging technologies are among the main considerations so that small business owners plan the future, ensuring the continuity of activities, promoting the growth and planning of successful transitions.
The potential of AI
AI provides learning, reasoning and problem solving capacities. In the survey, small business owners have identified several key applications for AI, including marketing and content creation, customer service automation and data analysis. AI can also benefit from payment processes and other operational automation.
Models of large languages, an AI subset, excellent in the processing and generation of human text, which makes them invaluable for content creation and customer interaction. The integration of these technologies can rationalize processes and stimulate productivity.
Why emerging technologies could benefit small businesses
With limited resources, small businesses can automate routine tasks with AI, allowing employees to focus on greater value activities. Chatbots led by AI can manage initial customer requests, reduce the workload on customer service teams and improve response times, which ultimately increases customer satisfaction.
In addition, AI can allow startups to expand operations by completing their existing workforce. For example, an e -commerce startup can use AI to effectively manage stocks, process orders and help customers, allowing the team to focus on strategic growth and customer engagement.
Small businesses can also develop tools adapted to their needs, rather than counting on large third -party solutions. This approach offers greater flexibility, easier integration and stricter control over data.
Automation tools improve efficiency, while data -based solutions and chase for companies Insistence to the customer – A business intelligence tool that generates usable information from anonymized and aggregated data – helps rationalize operations and improve results.
The long -term path
While innovations continue to emerge quickly, plan to develop a plan to identify where AI adds value, creating a roadmap for implementation and investment in the necessary infrastructure and talents. When you plan growth and scaling, understand the transition options to ensure a successful future of small business.
For informational / educational purposes only: the points of view and the strategies described may not be appropriate for everyone and are not intended for specific advice / recommendations for anyone. Information has been obtained from sources considered reliable, but JPMorgan Chase & Co. or its affiliates and / or subsidiaries do not justify its completeness or its precision. JPMorgan Chase & Co. and its affiliates are not responsible and do not provide or approve of or approve of products, services or other third -party content.
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