Fort Bragg, NC – Primary and peripheral care clinics of the Army Medical Center for Army implemented my military health in December, improving the flexibility of patients for better health management. In February, they delivered more than 4,200 virtual visits planned.
“People get involved in our care system not so that they can get an appointment, but so that they can meet their needs,” said Lieutenant-Colonel Evan Tric and Family Medicine and Commander of Primary Care Services. “With my military health, we aim to provide the right level and the right mode of care at the right time.”
Patients can now access medical care from anywhere, provided they have internet access, reducing the need for visits in person and minimizing the disturbances of their daily routines.
“We are able to take care of many problems when the soldier needs it, opposed to waiting for them to come for a real meeting,” said Captain Timothy Karnuth, a doctor assistant 82nd airborne division “What it means is that we have a shorter wait for an appointment and open meetings to see people who really need to come for physical exams or musculos.”
Planned virtual visits increase the planning flexibility for providers and exploit new technologies.
“As a supplier, I find that the system is easy to navigate to create visits generated by the supplier,” said Dr omici Uwagbai, family medicine, Robinson Health Clinic. Just a few clicks of the mouse and I can send patients a link for a virtual visit. »»
The virtual health care platform allows transparent communication between health care providers, ensuring that patients receive complete and contact details. It is a tool for patients to be more active in their health care and it is not locked up in face-to-face meetings of 20 minutes. Patients can plan a virtual appointment at any time and attend the virtual video, tablet or computer.
Efficiency is how a patient described my military health after a recent meeting.
“I had laboratories,” said the patient and retired colonel Roy Vernon. “I had to talk about these laboratories instead of making an appointment with my supplier. I went to the Portal of MHS Genesis patients and asked questions. “I received a phone call from the nurse who has come into detail at each point, and she let me know, nothing to worry about. So, instead of having to make an appointment, to sit with a supplier and to take time of my day, I was able to do everything of my truck, and I think that is efficiency. “”
Until now, the medical establishment has noticed a reduction of 75% of waiting times thanks to virtual meetings, increased access to care for remote or deployed personnel and an improved patient satisfaction note by 25%.
Womack will continue to expand their virtual health capacities, exploring new technologies and innovative approaches to improve care and improve patient results. For more information on my military health, visit https://tricare.mil/mymilitaryhealth